Medical Receptionist

Responsibilities/Job Duties: 

• Politely greet and register all patients as they arrive 
• Notify providers of patient arrivals 
• Answer phones and route calls appropriately 
• Schedule appointments with patients and maintain the office calendar 
• Pull up patient medical history and insurance information 
• Verify insurance eligibility and financial records 
• Collect co-pays and deductibles and handle billing/receipts 
• Reconcile daily payments using office software 
• Verify prior authorizations of patient prescriptions 
• Follow up with any missing documentation 
• File/scan any necessary paperwork 
• Maintain supplies and cleanliness of the workspace 
• Maintain confidentiality when handling patient information 

Qualifications: 

• High school diploma or equivalent  
• Excellent communication and customer service skills 
• Strong computer skills required 
• Attention to detail and comfortable multi-tasking 
• At least one year in a healthcare setting preferred