Systems Engineer

Responsibilities include but are not limited to:

Infrastructure Management:

• Monitor, maintain, and optimize IT systems and networks to ensure functionality, security, and efficiency;
• Configure and manage Windows and Linux servers (physical and virtual environments);
• Oversee hybrid IT environments, including on-premises and cloud platforms such as Microsoft Azure;
• Manage Microsoft 365, including Exchange, Teams, SharePoint, and OneDrive, ensuring seamless collaboration and data security;
• Manage and administer Google Workspace, including user accounts, groups, shared drives, and integrated Google apps to ensure efficient and secure collaboration;
• Manage Microsoft System Center Configuration Manager (SCCM) for software deployment, patching, and endpoint management;
• Implement and maintain Active Directory (AD) best practices, including organizational units (OUs), group policies (GPOs), user provisioning, and access controls; and
• Plan and execute server and network equipment installations and upgrades.

Network Administration:

• Design, deploy, and support LAN, WAN, VPNs, and firewall infrastructure;
• Monitor and troubleshoot network performance and security issues, implementing improvements proactively; and
• Collaborate with internal teams and external vendors to ensure a secure and efficient network environment.

Security and Compliance:

• Manage firewall configurations and security policies, focusing on Ubiquiti and Cisco devices;
• Conduct regular vulnerability assessments, system updates, and remediation to minimize risk;
• Enforce identity and access management, including MFA and role-based access controls; and
• Detect, respond to, and mitigate security incidents.

Automation and Optimization:

• Develop and implement automation (PowerShell, Power Automate, etc.) to streamline processes and improve system efficiency; and
• Monitor system performance using analytics tools and make proactive recommendations for capacity planning and optimization.

User Support and Collaboration:

• Evaluate and resolve Service Desk requests effectively;
• Mentor IT support staff, fostering skill development and knowledge sharing; and
• Provide technical guidance and support to end users, ensuring a positive experience.

Business Continuity:

• Contribute to disaster recovery and business continuity planning and execution;
• Implement and maintain backup and recovery solutions; and
• Additional tasks as necessary.

Qualifications:

Required:

• Bachelor’s degree in Computer Science, Information Technology, or a related field;
• Minimum of 5 years of hands-on experience in systems and network administration;
• Strong expertise in Microsoft 365, including Exchange, Entra ID (Azure AD), Intune, and PowerShell scripting;
• Hands-on experience managing Google Workspace, including user accounts, groups, organizational units, security settings, and apps;
• Extensive experience with Microsoft SCCM for software deployment and endpoint management;
• Advanced knowledge of Active Directory (multi-domain), group policies, DNS, and secure user access management;
• Proficiency in core networking concepts (TCP/IP, DNS, DHCP, VLANs, routing, switching, VPNs);
• Experience configuring and managing Ubiquiti and Cisco network devices;
• Practical experience with hybrid environments, including Azure VMs, virtual networks, and storage solutions;
• Strong background in Windows Server administration, virtualization (Hyper-V), and disaster recovery;
• Experience with mobile device management (Windows, Mac, iOS, Android); and
• Excellent problem-solving, organizational, and interpersonal skills.

Preferred:

• Certifications such as Microsoft 365, Google Workspace, CompTIA, or similar;
• Familiarity with SaaS tools (e.g., Slack, Jira);
• Proficiency in additional scripting languages (e.g., Python, KQL); and
• Experience working in nonprofit or mission-driven organizations.

Position Type: Full-time.

Position Location: Midtown, Manhattan, 2 days a week in person required.