Relationship Manager

Our client, a well known community bank in Bergen NJ is looking for several relationship managers to join their growing bank. There are several opportunities here across Bergen County NJ.

Scope of Job

Ensure the branch's ongoing growth and profitability by promoting Bank services and products, encouraging continuous staff development, providing optimum customer service, pursuing business development, and being involved in community affairs.

Essential Functions – may include, but are not limited to:

· Ensure service standards are continually achieved in areas of responsibility.

· Formulate and execute plans for developing new business and growing existing relationships, including, but not limited to, site visits to existing clients, prospecting potential business customers, and other specific initiatives to support market growth.

· Lead, influence, and proactively work with other department partners to develop market areas.

· Effectively demonstrate knowledge of all bank products and services to identify and satisfy customer needs successfully.

· Interview loan applicants and process and close consumer, mortgage, and commercial loans under the direction of the Loan Officer.

· Exercise administrative control over budget, audit, policy, and procedure issues.

· Develop and promote Bank services and products. Open accounts, cross-sell products and services and make referrals when appropriate.

· Ensure that the Bank’s security and loss prevention policies and procedures are carried out within the branch.

· Prepare and review performance evaluations and support employee performance objectives to develop staff to their fullest potential.

· Participate in Banking and civic organizations to promote the Bank's image and visibility within the community.

· Ensure a high level of customer service by branch staff.

· Responsible for branch and employee goal attainment, which supports corporate goals and objectives.

· Required to register with the Nationwide Mortgage Licensing System and Registry (NMLS) and maintain a unique identifying number.

Compliance

· Maintain working knowledge of Bank policies and procedures, State and Federal laws and regulations.

· Responsible for compliance regulations related to this position and receiving appropriate training including but not limited to:

· Bank Secrecy Act (BSA)

· Office of Foreign Assets Control (OFAC)

· USA Patriot Act

· All other applicable compliance regulations are identified by subject matter experts and are listed in the master compliance training spreadsheet.

Other Functions

· Ensure the branch facility is neat, professional, and functionally efficient.

· Interview applicants and make hiring recommendations.

· Serve on committees from time to time.

· Develop, initiate, and participate in special projects.

· Perform other duties as required.