Patient Recruitment Specialist

Overview

• Join a dynamic team as a Patient Recruitment Specialist, contributing to clinical trial success through effective subject engagement and recruitment strategies.
• Work remotely in a supportive environment, utilizing your clinical knowledge and call center experience to enhance patient recruitment processes.
• Engage directly with study participants, fostering relationships that support scientific advancement and healthcare innovation.
• Utilize your expertise to screen, schedule, and manage subjects for multiple clinical research studies.
• Contribute to enrollment goals by cross-screening patients and ensuring high-quality subject selection.
• Enjoy a flexible schedule, including one weekend day, with weekday adjustments.
• Leverage your strong computer skills and clinical knowledge in a fast-paced, high-volume call environment.
• Be part of a patient-centric approach to clinical research, ensuring privacy and confidentiality of health information.

Key Responsibilities & Duties

• Act as the primary contact for study participants, providing information and scheduling appointments.
• Recruit and pre-screen subjects using established protocols and screening processes.
• Schedule eligible patients for on-site visits, ensuring necessary accommodations are arranged.
• Maintain and update subject records in internal databases with accuracy and confidentiality.
• Collaborate with teams to meet study enrollment goals and maximize cross-screening opportunities.
• Ensure compliance with FDA, GCP, and HIPAA guidelines in daily operations.
• Identify and resolve issues reported by subjects, ensuring satisfaction and quality service.
• Participate in team meetings to update recruitment strategies and incorporate new information.

Job Requirements

• Bachelor’s degree in healthcare, communications, or science-related field preferred; high school diploma required.
• Minimum of 2 years of call center, customer service, or clinical research experience.
• Strong familiarity with medical terminology and previous healthcare or clinical research employment.
• Proficiency in computer systems, multitasking across multiple screens and operating systems.
• Excellent verbal and written communication skills, with empathy and clarity in interactions.
• Ability to work evenings and weekends, with flexible shifts between 8AM and 9PM EST.
• Access to high-speed internet meeting minimum requirements of 70 Mbps download and 10 Mbps upload.
• Sense of urgency, attention to detail, and adaptability to changing protocols or strategies.