Remote Social Worker (LMSW or LCSW)

Overview

• Join a dedicated team as a Remote Social Worker, providing essential care management services to members and their families.
• Act as the primary communication link between members and the care plan, ensuring effective service delivery.
• Coordinate covered and non-covered benefits, fostering a seamless experience for members.
• Conduct monthly contacts and follow-ups to address members' needs and concerns.
• Document interactions and updates thoroughly in members’ charts, maintaining accurate records.
• Participate in weekly team meetings to discuss cases and enhance service strategies.
• Utilize your expertise in social work to assess and address members' requirements effectively.
• Contribute to a supportive and collaborative work environment, ensuring members receive optimal care.

Key Responsibilities & Duties

• Communicate monthly with members to review service plans and address concerns.
• Coordinate care with members, families, and vendor agencies to ensure seamless service delivery.
• Respond promptly to identified items requiring attention, ensuring timely resolution.
• Maintain thorough and timely documentation in members’ charts for accurate record-keeping.
• Participate actively in weekly team meetings to discuss cases and improve care strategies.
• Assess members' needs using established procedures and provide appropriate recommendations.
• Interpret and communicate clinical information effectively to members and their families.
• Collaborate with colleagues to enhance the overall quality of care provided to members.

Job Requirements

• Master of Social Work degree required, with licensure as LMSW or LCSW preferred.
• Minimum of 1 year of experience in social work or care management.
• Strong knowledge of member assessment and clinical review procedures.
• Proficient in effective communication with diverse populations and socioeconomic levels.
• Ability to read, interpret, and communicate clinical documents effectively.
• Experience in timely and accurate documentation practices within care management systems.
• Demonstrated ability to collaborate with team members and external agencies.
• Familiarity with remote work tools and practices for effective case management.