Customer Service

Overview

• Join a dynamic team as a Dispatcher, managing weekend operations and ensuring efficient service delivery.
• This is a part-time contract role requiring TSA clearance and background checks.
• Work onsite during weekends, coordinating dispatch activities and supporting operational needs.
• Contribute to a fast-paced environment, ensuring timely and accurate dispatch operations.
• Gain valuable experience in logistics and customer service through hands-on responsibilities.
• Ideal for candidates with strong communication skills and organizational abilities.

Key Responsibilities & Duties

• Coordinate and manage the dispatch of vehicles and personnel during weekend shifts.
• Monitor and track the status of dispatched vehicles to ensure efficiency.
• Communicate effectively with drivers, customers, and stakeholders to maintain service quality.
• Handle emergency situations promptly and provide appropriate solutions.
• Maintain accurate records of dispatch activities for operational tracking.
• Assist with customs screening processes when required.
• Ensure compliance with organizational and regulatory standards during operations.

Job Requirements

• Associate of Applied Science (AAS) degree or equivalent educational background.
• Minimum of 3 years proven experience in dispatch or similar roles.
• Strong organizational and multitasking skills to manage dynamic operations.
• Excellent communication and interpersonal abilities for effective coordination.
• Familiarity with dispatch software and tools for efficient task management.
• Ability to handle emergency situations under pressure and provide solutions.
• TSA clearance required, including background, alcohol, and drug testing.