Medical Assistant

Overview

• Provide comprehensive patient care and administrative support in a dynamic healthcare environment.
• Conduct patient intake, medical history documentation, and health education services.
• Support clinical operations, ensuring compliance with healthcare regulations and standards.
• Collaborate with multidisciplinary teams to deliver high-quality patient-centered care.
• Assist in scheduling, billing, and revenue cycle management tasks.
• Maintain clinic cleanliness, organization, and readiness for patient services.
• Perform laboratory tests and ensure adherence to quality assurance protocols.
• Participate in training programs to maintain clinical skills and competencies.
• Provide culturally responsive care and education to diverse patient populations.

Key Responsibilities & Duties

• Greet patients, verify insurance, and manage patient demographics in electronic health records.
• Document patient health history and alert clinicians to critical information.
• Provide health education on reproductive healthcare and general wellness topics.
• Perform laboratory tests, package specimens, and maintain lab protocols.
• Assist in abortion services, including counseling and surgical room support.
• Manage appointment schedules, patient calls, and clinic flow to optimize operations.
• Ensure clinic areas are clean, organized, and welcoming for patients.
• Participate in health center efforts to achieve productivity and service goals.
• Adhere to HIPAA policies and maintain patient confidentiality at all times.

Job Requirements

• High School Diploma or GED required; additional certifications preferred.
• Minimum of 1 year experience in healthcare or customer service; 2 years preferred.
• Proficiency in electronic health records and basic computer applications.
• Basic Life Support (BLS) certification preferred.
• Strong organizational and multitasking skills in fast-paced environments.
• Ability to work flexible schedules, including evenings and weekends.
• Commitment to providing compassionate and culturally responsive care.
• Physical ability to perform tasks such as lifting patients and equipment.
• Experience in high-volume settings and familiarity with healthcare protocols.