Receptionist

Overview

• Serve as the first point of contact for visitors and callers, ensuring a welcoming and professional environment.
• Manage incoming calls, direct inquiries, and provide accurate information to clients and team members.
• Coordinate daily administrative tasks, including scheduling, correspondence, and document handling.
• Support HR and operational functions by maintaining records and assisting with onboarding processes.
• Ensure the reception area is organized, presentable, and equipped with necessary supplies.
• Collaborate with internal teams to facilitate smooth communication and workflow.
• Handle sensitive information with discretion and maintain confidentiality.
• Contribute to a positive work environment by supporting team initiatives and goals.

Key Responsibilities & Duties

• Greet visitors and clients, ensuring a friendly and professional reception experience.
• Answer and route phone calls, addressing inquiries and providing accurate information.
• Manage appointment scheduling and maintain calendars for team members.
• Assist in HR-related tasks, including onboarding and maintaining employee records.
• Organize and distribute incoming and outgoing correspondence and packages.
• Ensure the reception area is clean, organized, and stocked with necessary materials.
• Support administrative functions, including data entry and document preparation.
• Collaborate with other departments to ensure seamless communication and operations.

Job Requirements

• Associate of Applied Science (AAS) degree or equivalent educational background required.
• Minimum of 1 year of experience in a receptionist or administrative role preferred.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Excellent verbal and written communication skills for effective interaction.
• Ability to handle sensitive information with confidentiality and professionalism.
• Detail-oriented with a focus on accuracy in administrative tasks.
• Positive attitude and willingness to contribute to team success.