Receptionist

Overview

• Serve as the first point of contact for visitors and clients, ensuring a welcoming and professional environment.
• Manage incoming calls, direct inquiries, and provide accurate information to callers and visitors.
• Support administrative tasks, including scheduling, correspondence, and document handling as required.
• Maintain the reception area, ensuring cleanliness and organization at all times.
• Assist in coordinating meetings and events, including preparation and setup.
• Provide excellent customer service to internal and external stakeholders, addressing concerns promptly.
• Collaborate with team members to ensure smooth daily operations and communication flow.
• Handle sensitive information with discretion and maintain confidentiality at all times.

Key Responsibilities & Duties

• Greet and assist visitors, ensuring a positive and professional experience.
• Answer and route telephone calls, providing accurate information and support.
• Perform administrative tasks such as scheduling, correspondence, and document management.
• Maintain the reception area, ensuring it is clean, organized, and welcoming.
• Coordinate meetings and events, including preparation and logistical support.
• Provide excellent customer service to internal and external stakeholders.
• Collaborate with team members to ensure seamless daily operations.
• Handle confidential information with discretion and professionalism.

Job Requirements

• High School Diploma or GED required; additional certifications in office administration preferred.
• Minimum of 1 year of experience in a receptionist or administrative role; 2 years preferred.
• Strong organizational and multitasking skills with attention to detail.
• Proficiency in Microsoft Office Suite and familiarity with office equipment.
• Excellent communication and interpersonal skills to interact effectively with diverse groups.
• Ability to maintain a professional demeanor and handle sensitive information discreetly.
• Flexibility to adapt to changing priorities and work effectively under pressure.
• Availability to work on-site during specified contract dates and hours.