Medical Assistant

Overview

• Serve as the first point of contact for patient care, ensuring a welcoming and professional environment.
• Perform both administrative duties and direct patient care to support healthcare operations.
• Handle semi-routine assignments with minimal supervision, adhering to defined policies and standards.
• Collaborate closely with Physicians and Advanced Practice Providers for optimal patient outcomes.
• Administer medications and vaccines, perform phlebotomy, and collect diagnostic specimens.
• Maintain examination rooms, sterilize equipment, and ensure readiness for patient consultations.
• Document patient information accurately in electronic medical records systems.
• Contribute to a patient-centric environment, focusing on quality care and satisfaction.

Key Responsibilities & Duties

• Discuss patient symptoms and obtain vital signs during consultations.
• Administer medications and vaccines following established protocols and certifications.
• Perform phlebotomy and collect diagnostic specimens for laboratory analysis.
• Conduct diagnostic screening tests and assist in patient evaluations.
• Ensure examination rooms are clean, organized, and fully equipped for patient care.
• Document patient information and care activities in electronic medical records systems.
• Collaborate with healthcare providers to deliver comprehensive patient care.
• Adhere to safety and infection control protocols, including tuberculosis screening requirements.

Job Requirements

• High school diploma or equivalent; successful completion of Medical Assistant training program.
• Certified/Registered Medical Assistant or 5+ years of relevant experience.
• CPR certification and compliance with tuberculosis screening protocols.
• Experience in medication/vaccine administration and phlebotomy preferred.
• Knowledge of Value-Based Care, HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience.
• Bilingual proficiency in English and Spanish is advantageous.
• Strong organizational skills and ability to work independently within defined parameters.
• Commitment to delivering high-quality patient care and maintaining professional standards.