Investor Services

Overview

• Serve as the primary liaison between the firm and Fund Managers, ensuring seamless communication and effective fund administration.
• Coordinate onboarding processes, investment activities, and redemption requests with private fund entities.
• Prepare and review documentation including AML/KYC, tax documents, and legal agreements.
• Support internal departments such as Advisor Support, Accounting, Research, and Business Development in workflow coordination.
• Assist in annual external audits by collaborating with auditors and providing necessary documentation.
• Track fund close dates and maintain historical investment records to ensure deadlines are met.
• Participate in internal and external meetings to address fund-related inquiries and disseminate documents.
• Contribute to strategic planning and organizational growth through proactive team collaboration.

Key Responsibilities & Duties

• Act as the main point of contact between the firm and Fund Managers for all communications.
• Coordinate and manage investment activities, including initial investments and redemption requests.
• Prepare and organize required documentation for compliance and legal purposes.
• Facilitate interdepartmental collaboration to ensure efficient workflow and timely delivery of materials.
• Assist in external audits by providing comprehensive support and documentation.
• Maintain accurate records of fund close dates and historical investment data.
• Distribute necessary materials and confirmations to Fund Managers as required.
• Gather and provide data requests related to fund operations and investment history.

Job Requirements

• Bachelor’s degree in a relevant field such as Business Administration or Finance.
• Minimum of 2 years of experience in Investor Services, Paralegal, or legal assistant roles.
• Exceptional organizational skills with attention to detail and accuracy.
• Proficiency in handling tax documents and legal agreements is advantageous.
• Strong written and verbal communication skills for effective stakeholder engagement.
• Strategic planning and time-management skills to meet deadlines efficiently.
• Ability to collaborate with teams and contribute to organizational growth.
• Experience in coordinating audits and managing compliance-related tasks.