Elevate your IT career in a dynamic finance-focused organization. Collaborate on impactful projects and develop expertise in hybrid cloud infrastructure. Thrive in a supportive, growth-oriented environment.
It Infrastructure Engineer
in Information Technology PermanentJob Detail
Job Description
Overview
- Provide hands-on IT support to all staff levels, ensuring exceptional service and reliability in a dynamic environment.
- Collaborate with team members and external MSPs to address technical issues and manage IT projects effectively.
- Support a hybrid cloud infrastructure, leveraging expertise in Azure, networking, and Microsoft applications.
- Maintain and enhance IT systems, ensuring seamless operations for a finance-focused organization.
- Drive continuous improvement in IT processes and user support strategies.
- Work closely with development teams to ensure proper infrastructure and account access.
- Procure and manage hardware and software resources to meet organizational needs.
- Contribute to a collaborative team environment, fostering growth and innovation.
Key Responsibilities & Duties
- Provide desktop support in a Windows-based environment, addressing technical issues promptly and effectively.
- Manage ticketing systems, ensuring accurate tracking and timely resolution of user requests.
- Collaborate with MSPs to oversee desktop support, phone, printer, and cyber-related projects.
- Execute organized IT projects, ensuring collaboration and adherence to timelines.
- Support networking and server provisioning tasks, ensuring system reliability and security.
- Utilize Powershell scripting to automate tasks and enhance system functionality.
- Engage with infrastructure vendors to procure and manage hardware resources.
- Assist development teams in ensuring proper infrastructure and account access.
Job Requirements
- Bachelor of Science (BS) degree in a relevant field.
- 3-5+ years of experience in desktop support within a Windows-based environment.
- Proficiency in Microsoft Azure, O365 applications, and on-premises Active Directory.
- Experience with networking, server provisioning, and cloud-based tools.
- Knowledge of Powershell scripting, SharePoint, SQL, and AWS is advantageous.
- Strong organizational skills and ability to manage collaborative IT projects.
- Effective communication skills and a proactive, team-oriented mindset.
- Ability to work on-site and support a dynamic finance-focused organization.
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