Medical Secretary

Overview

• Provide administrative support to a neurological surgery practice, ensuring smooth operations across multiple office locations.
• Assist with patient intake and front desk activities, ensuring excellent customer service and efficient scheduling.
• Handle phone inquiries and direct communication with doctors and surgeons to facilitate patient care.
• Travel to various office locations as needed, with reimbursement for travel expenses.
• Maintain accurate records and insurance information to support billing processes.
• Work closely with a team to cover for absences and ensure uninterrupted service.
• Participate in a structured interview process including virtual and in-person meetings.
• Opportunity to work in a dynamic healthcare environment with potential for growth.

Key Responsibilities & Duties

• Manage patient intake and front desk operations, ensuring a welcoming and organized environment.
• Coordinate schedules and appointments, optimizing efficiency for doctors and patients.
• Travel to various office locations to provide coverage as needed, including Manhattan offices.
• Communicate directly with doctors and surgeons to relay patient information and updates.
• Answer phone calls and address inquiries, providing accurate information and support.
• Maintain patient records and insurance details, ensuring compliance with policies.
• Support colleagues during absences, vacations, or emergencies to maintain service continuity.
• Participate in team meetings and contribute to improving administrative processes.

Job Requirements

• High School Diploma or GED required; additional certifications in medical administration preferred.
• Minimum of 1 year of experience in medical administration; 3 years preferred.
• Knowledge of insurance processes and patient intake procedures is advantageous.
• Ability to travel to multiple office locations, with reimbursement for travel expenses.
• Strong organizational and communication skills to interact with patients and medical professionals.
• Proficiency in handling phone inquiries and scheduling systems.
• Comfortable working in a fast-paced healthcare environment with direct doctor interaction.
• Availability for an 8:30 AM to 4:30 PM schedule, Monday through Friday.