Medical Receptionist

Overview

• Provide temporary reception support for a healthcare organization for a duration of 4-6 weeks.
• Serve as the first point of contact for patients and visitors, ensuring excellent customer service.
• Handle incoming calls, schedule appointments, and manage patient inquiries efficiently.
• Maintain organized records and assist with administrative tasks as needed.
• Collaborate with healthcare staff to ensure smooth operations and patient satisfaction.
• Work on-site to provide direct support to the healthcare team and patients.

Key Responsibilities & Duties

• Greet patients and visitors, ensuring a welcoming and professional environment.
• Answer phone calls, direct inquiries, and schedule appointments accurately.
• Maintain patient records and ensure confidentiality in compliance with regulations.
• Assist with administrative tasks such as data entry and document management.
• Coordinate with healthcare staff to ensure efficient patient flow and service delivery.
• Provide information about services and address patient concerns effectively.
• Ensure the reception area is clean, organized, and stocked with necessary materials.

Job Requirements

• High School Diploma or GED required; additional certifications in medical administration are a plus.
• Minimum of 1 year of experience in a receptionist or administrative role; 2 years preferred.
• Strong organizational skills and attention to detail for managing records and appointments.
• Excellent communication skills to interact with patients and healthcare staff effectively.
• Proficiency in using office software and scheduling tools.
• Ability to work on-site and adapt to a fast-paced healthcare environment.
• Commitment to providing exceptional customer service and maintaining patient confidentiality.