Senior Collections Specialist

Overview

• Support the financial health of the organization by managing accounts receivable and facilitating timely payments.
• Collaborate with attorneys and revenue team to address aged accounts and optimize collection processes.
• Produce financial and statistical reports for leadership and billing attorneys.
• Serve as an escalation point for complex collections issues within the revenue team.
• Maintain confidentiality of sensitive financial and proprietary information.
• Contribute to the firm's commitment to respect, innovation, and collaboration.
• Opportunity for a hybrid work schedule combining in-office and remote presence.

Key Responsibilities & Duties

• Monitor accounts receivable and engage with clients to facilitate timely payments.
• Coordinate with billing attorneys and revenue team to address outstanding items.
• Develop understanding of accounts through regular meetings and documentation.
• Generate financial reports for management and leadership as required.
• Guide revenue team on complex collections issues and provide solutions.
• Ensure compliance with confidentiality standards for sensitive information.
• Utilize accounting systems to manage collections and reporting tasks effectively.

Job Requirements

• High school diploma or equivalent required; bachelor's degree in accounting preferred.
• Minimum three years of experience in legal or professional services environment.
• Proficiency in MS Office, Excel, and legal accounting systems like 3E or CMS.
• Experience with professional services collections strategies preferred.
• Excellent verbal and written communication skills.
• Ability to work collaboratively with attorneys and revenue team members.
• Strong organizational skills and attention to detail.