Sales Account Manager

Overview

• Manage domestic and international accounts for a leading footwear company specializing in active and athletic brands.
• Ensure accuracy and attention to detail in overseeing customer orders and transactions.
• Collaborate with sourcing and production teams to verify and place overseas orders.
• Track and follow through on client orders, ensuring timely delivery and customer satisfaction.
• Create and maintain detailed customer order reports for internal and external use.
• Support sales initiatives with top-tier customers, fostering strong relationships and driving growth.
• Work in a fast-paced environment, contributing to the company's dynamic growth and success.
• Utilize industry knowledge to enhance operational efficiency and sales performance.

Key Responsibilities & Duties

• Oversee domestic and international customer orders, ensuring accuracy and compliance with company standards.
• Collaborate with sourcing and logistics departments to manage order placements and tracking.
• Develop and maintain comprehensive reports on customer orders and sales activities.
• Ensure effective communication with clients, addressing inquiries and resolving issues promptly.
• Support sales strategies and initiatives to achieve departmental goals and objectives.
• Coordinate with production teams to ensure timely delivery of products to customers.
• Analyze sales data to identify trends and opportunities for growth.
• Maintain knowledge of industry standards and practices to optimize sales operations.

Job Requirements

• Bachelor's degree in Business or related field required.
• Minimum of 3-5 years of operational sales management experience, preferably in retail or footwear.
• Proficiency in Microsoft Excel and familiarity with retail or ERP systems.
• Knowledge of Blue Cherry software is preferred but not mandatory.
• Exceptional organizational and communication skills are essential.
• Ability to thrive in a fast-paced sales environment and manage multiple priorities.
• Strong attention to detail and commitment to accuracy in all tasks.
• Experience in managing accounts and fostering client relationships effectively.