Medical Assistant

Overview

• Serve as the first point of contact for patient care, delivering exceptional service and support in a healthcare setting.
• Perform administrative duties alongside clinical responsibilities, ensuring smooth operations and patient satisfaction.
• Work on semi-routine assignments requiring interpretation of policies and independent discretion.
• Collaborate closely with Physicians and Advanced Practice Providers to deliver comprehensive care.
• Administer medications, vaccines, and perform diagnostic screening tests as per certification.
• Document patient information accurately in electronic medical records systems.
• Maintain and sterilize examination rooms and medical equipment to ensure safety and hygiene.
• Contribute to the organization’s Tuberculosis screening program as part of patient-facing responsibilities.

Key Responsibilities & Duties

• Discuss symptoms with patients and obtain vital signs to assist in diagnosis.
• Perform phlebotomy and collect specimens for diagnostic purposes.
• Administer medications and vaccines following established protocols.
• Sterilize and clean medical equipment and maintain examination rooms.
• Document patient information into electronic medical records systems accurately.
• Collaborate with healthcare providers to ensure quality patient care.
• Adhere to standard policies and procedures while exercising independent discretion.
• Provide direct patient care within the scope of active certification.

Job Requirements

• High school diploma or equivalent required; completion of MA training program preferred.
• Certified or Registered Medical Assistant credentials preferred for specific states.
• Minimum of 2 years of experience required; 5 years preferred.
• CPR certification required; TB screening participation mandatory.
• Experience in medication/vaccine administration and phlebotomy preferred.
• Knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience valued.
• Bilingual proficiency in English and Spanish advantageous; proficiency exam required.
• Ability to work Monday to Friday, 8AM-5PM, on-site.