Medical Assistant

Overview

• Provide essential support to healthcare providers in delivering patient care and administrative tasks.
• Assist in clinical services, ensuring adherence to best practices and patient-centered care.
• Collaborate with healthcare teams to enhance patient experience and streamline operations.
• Perform direct patient care functions, including vital signs, phlebotomy, and screenings.
• Support administrative tasks such as scheduling, registration, and insurance verification.
• Maintain effective communication with patients, families, and healthcare team members.
• Ensure compliance with confidentiality standards and organizational policies.

Key Responsibilities & Duties

• Greet patients and guests warmly, ensuring a welcoming environment.
• Monitor patient flow and proactively address any registration or scheduling issues.
• Assist in resolving patient service concerns and clinical issues promptly.
• Perform patient care tasks such as vital signs, specimen collection, and diagnostic testing.
• Document patient care information accurately in electronic medical records.
• Coordinate referrals and follow-up appointments with external specialists.
• Ensure proper handling and reconciliation of patient payments and receipts.
• Participate in healthcare initiatives to improve patient outcomes and reduce emergency visits.

Job Requirements

• High School diploma or GED required; Associate degree preferred.
• Completion of an accredited Medical Assistant Program or national certification eligibility required.
• Minimum 1 year experience as a Medical Assistant in ambulatory care setting required.
• Proficiency in navigating electronic medical records systems required.
• Ability to perform clinical tasks such as phlebotomy, screenings, and diagnostic tests.
• Strong communication skills and ability to work collaboratively in a team environment.
• Flexibility to adapt to varying work assignments and schedules.
• Commitment to maintaining patient confidentiality and professionalism.