Receptionist

Overview

• Serve as the first point of contact for visitors and clients, ensuring a welcoming and professional environment.
• Manage front desk operations, including answering phones, directing calls, and handling inquiries efficiently.
• Coordinate schedules and appointments, maintaining an organized and timely flow of activities.
• Support administrative tasks such as document preparation, data entry, and record keeping.
• Ensure compliance with company policies, including dress code and professional conduct standards.
• Provide exceptional customer service, addressing client and visitor needs promptly and effectively.
• Assist in maintaining a clean and organized reception area, reflecting the company’s high standards.
• Collaborate with team members to support operational efficiency and client satisfaction.

Key Responsibilities & Duties

• Greet and assist visitors, ensuring a positive and professional first impression.
• Answer and route incoming calls, providing accurate information and support.
• Manage scheduling and appointments, coordinating with internal teams as needed.
• Perform administrative tasks, including document handling and data management.
• Maintain compliance with company policies, including dress code and operational standards.
• Provide exceptional customer service, addressing inquiries and resolving issues promptly.
• Support team operations by assisting with various tasks and responsibilities as needed.
• Ensure the reception area is clean, organized, and reflects the company’s professionalism.

Job Requirements

• Bachelor of Arts (BA) degree required, demonstrating academic achievement and foundational knowledge.
• Minimum of 1 year of reception or customer service experience preferred.
• Professional demeanor, strong communication skills, and ability to interact effectively with diverse individuals.
• Detail-oriented with excellent organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules and cover shifts as needed.
• Background in high-end hospitality or customer service is highly desirable.
• Self-motivated and driven, with a proactive approach to responsibilities.
• Adherence to company dress code and professional standards at all times.