Leasing Specialist

Overview

• Serve as a Leasing Specialist, facilitating housing opportunities and ensuring compliance with policies and regulations.
• Provide exceptional customer service to clients, addressing inquiries and resolving issues effectively.
• Assist in the leasing process, including application review and documentation verification.
• Collaborate with team members to maintain accurate records and improve operational efficiency.
• Ensure timely communication with clients and stakeholders regarding leasing updates and requirements.
• Contribute to the development of strategies to enhance housing accessibility and satisfaction.

Key Responsibilities & Duties

• Manage leasing inquiries and applications, ensuring compliance with organizational policies.
• Conduct property tours and provide detailed information to prospective clients.
• Verify applicant eligibility and maintain accurate documentation for leasing agreements.
• Coordinate with maintenance teams to ensure properties are ready for occupancy.
• Monitor and report on leasing metrics to support organizational goals.
• Assist in resolving tenant concerns and maintaining positive client relationships.
• Stay updated on housing regulations and ensure compliance in all leasing activities.

Job Requirements

• Associate of Arts (AA) degree or equivalent education required.
• Minimum of 1 year of experience in leasing or housing services; 5 years preferred.
• Strong knowledge of housing regulations and leasing processes.
• Excellent communication and customer service skills.
• Proficiency in record-keeping and documentation management.
• Ability to work on-site and collaborate effectively with team members.
• Detail-oriented with strong organizational and problem-solving abilities.