Getting out of the field and working in the Lab
Laboratory Technician
in Information Technology ContractJob Detail
Job Description
Responsibilities:
- Arrive on time for work and effectively manage daily schedule.
- Repair, upgrade and maintain cash automation and ATM/ITM equipment, including hardware and software upgrades, and perform preventative maintenance.
- Diagnose and troubleshoot equipment issues
- Load and configure ATM/ITM software, promptly addressing and resolving any issues encountered during the process.
- Assist in monitoring and tracking software packages for ATM/ITM machines, ensuring timely and accurate updates.
- Liaise with vendors for support on software-related issues, collaborating effectively to achieve timely resolutions.
- Use technical knowledge to perform repairs according to schedule.
Qualifications:
- Have experience in repairing NCR and Diebold ATMs/ITMs (Additional Hyosung experience is a big plus)
- Work independently and meet customer deadlines.
- Read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals;
- Solve problems involving several variables in different situations.
- Apply common sense understanding to carry out written, oral, or diagram instructions.
- Communicate effectively with customers.
- 5 years or more of related experience as a Field Service Technician, or equivalent combination of education and experience.
- NCR Certification is a plus.
Required skills
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