Operations Manager

Overview

• The Operations Manager will oversee enterprise systems management, procurement, and deployment of digital tools, ensuring efficient utilization and compliance.
• Collaborate with vendors, provide staff training, and troubleshoot system issues to maintain operational excellence.
• Manage contracts, ensuring compliance, renewals, and cost planning to optimize organizational efficiency.
• Support the COO in operational decision-making through analysis, research, and stakeholder engagement.
• Develop and implement training curricula to enhance staff knowledge and compliance with organizational policies.
• Monitor nonprofit compliance with federal and state requirements, advising on procurement and contracting policies.
• Contribute to long-term planning and strategy execution to streamline processes and improve accountability.
• Work closely with Finance to track enterprise system costs and support budget development processes.

Key Responsibilities & Duties

• Manage enterprise digital systems, including procurement, deployment, and staff training for tools like Monday.com and DocuSign.
• Serve as a liaison to vendors, ensuring effective communication and system troubleshooting.
• Oversee contracts, ensuring compliance, renewals, and advising on cost efficiency opportunities.
• Develop and implement training programs to enhance staff understanding of organizational policies and compliance requirements.
• Support the COO in operational decision-making through research, analysis, and stakeholder engagement.
• Monitor and advise on nonprofit compliance with federal and state laws, focusing on procurement and contracting.
• Track annual costs associated with enterprise systems and support budget development processes.
• Perform other duties as assigned to support organizational priorities and performance.

Job Requirements

• Bachelor’s degree in a relevant field of study or related field.
• Minimum of 6 years of experience in operations, procurement, and contracting initiatives.
• Preferred experience with enterprise systems like Monday.com, DocuSign, Omatic, and Quorum.
• Proven ability to develop and implement process improvements for efficiency and accountability.
• Strong oral and written communication skills with exceptional organizational abilities.
• Experience in team building, leadership, and fostering a positive organizational culture.
• Commitment to nonprofit compliance and understanding of federal and state requirements.
• Ability to advise on operational functions and support strategic decision-making processes.