Director Of Credit And Collections

Overview

• Lead credit and collections operations, ensuring timely invoice payments and minimizing credit risk.
• Develop and implement policies to optimize cash flow and compliance with industry regulations.
• Analyze financial data to monitor performance and identify high-risk accounts.
• Supervise and mentor a team of professionals, enhancing their skills and performance.
• Collaborate with finance teams on reconciliations, audits, and system improvements.
• Maintain positive customer relationships, negotiating payment terms and resolving disputes.
• Ensure compliance with governing liquor boards and troubleshoot system issues.
• Contribute to strategic planning and decision-making processes within the organization.

Key Responsibilities & Duties

• Evaluate customer financial health and establish credit limits.
• Manage credit applications and oversee cash posting processes.
• Lead collections efforts to minimize overdue accounts and bad debt.
• Design and implement credit and collection policies to improve cash flow.
• Analyze delinquent accounts and develop strategies for risk mitigation.
• Supervise and train collection staff, fostering a collaborative environment.
• Collaborate with finance on audits, reconciliations, and compliance processes.
• Maintain strong customer relationships and resolve payment disputes effectively.

Job Requirements

• Bachelor’s degree in finance, accounting, business administration, or related field.
• Minimum of 5 years of experience in credit and collections management.
• At least 1 year of supervisory experience in a similar role.
• Proficiency in financial software and tools, with strong analytical skills.
• Excellent communication and interpersonal skills for team and customer engagement.
• Ability to travel out-of-state 2-3 times per year as required.
• Empathetic and hands-on approach to leadership and problem-solving.