Intake Specialist

Overview

• Become an integral part of a healthcare organization as an Intake Specialist, managing intake operations with precision and compliance.
• Coordinate intake processes for CHHA services, ensuring smooth onboarding and accurate documentation.
• Collaborate with Medicare and Medicaid offices to maintain compliance and streamline verification procedures.
• Engage with team members and stakeholders effectively in a dynamic on-site environment.
• Leverage your expertise to enhance intake operations and contribute to organizational goals.
• Ensure data accuracy and integrity in all intake-related activities.
• Play a pivotal role in maintaining compliance with healthcare regulations and policies.

Key Responsibilities & Duties

• Process intake requests for CHHA services, ensuring all documentation meets regulatory standards.
• Verify Medicare and Medicaid documentation, addressing discrepancies promptly and accurately.
• Maintain comprehensive records of intake activities for accessibility and compliance.
• Collaborate with internal teams to ensure seamless communication and operational efficiency.
• Provide exceptional service to clients, resolving inquiries and issues effectively.
• Ensure adherence to healthcare regulations and organizational policies in all intake processes.
• Identify opportunities for process improvement and implement solutions to enhance service delivery.

Job Requirements

• Associate of Applied Science (AAS) degree or equivalent educational qualification.
• Minimum of 1 year experience in healthcare intake operations; 2 years preferred.
• Proven expertise in Medicare verification processes is essential.
• Familiarity with CHHA intake procedures and healthcare compliance standards.
• Strong organizational and communication skills to manage intake processes effectively.
• Ability to work on-site and collaborate with team members and stakeholders.
• Detail-oriented mindset with a commitment to maintaining data accuracy and compliance.