Lead impactful HR initiatives at a dynamic nonprofit organization. Drive performance management, learning strategies, and benefits administration. Collaborate with leaders to enhance employee experience and organizational effectiveness.
Manager, People Operations And Performance
in Professional Services ContractJob Detail
Job Description
Overview
- Lead performance management, learning & development, benefits administration, and people data strategy within the Culture & People department.
- Design and execute HR programs to enhance organizational effectiveness and employee experience.
- Collaborate with senior leaders to align HR strategies with organizational goals and compliance requirements.
- Analyze and report on HR metrics to identify trends and recommend improvements.
- Ensure compliance with employment laws and regulations while managing HR processes and documentation.
- Develop tools and training for effective performance conversations and development planning.
- Partner with leaders to assess capability gaps and customize learning solutions.
- Model ownership, accountability, and a forward-thinking mindset within the HR team.
Key Responsibilities & Duties
- Manage the performance management lifecycle, including goal setting, feedback cycles, and reviews.
- Lead the design and execution of learning and development strategies aligned with organizational needs.
- Administer benefits programs, ensuring compliance and alignment with employee needs.
- Develop and maintain dashboards and reports on HR metrics and workforce trends.
- Ensure compliance with employment laws and regulations, partnering with legal and finance teams.
- Proactively monitor changes in employment law and recommend updates to policies.
- Lead HR projects independently, managing timelines, stakeholders, and outcomes.
- Continuously evaluate HR programs and operations, recommending improvements.
Job Requirements
- 7–10+ years of progressive HR experience, including performance management, L&D, benefits, and compliance.
- Proven experience leading complex HR programs with autonomy and judgment.
- Strong background in people analytics, data interpretation, and reporting.
- Deep understanding of employment compliance and HR best practices.
- Exceptional project management, organizational, and communication skills.
- Ability to balance strategic thinking with hands-on execution.
- Comfortable operating in a dynamic, evolving environment.
- Highly organized, detail-oriented, and analytically strong.
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