Accounts Receivable Representative

Overview

• Join a leading organization as an Accounts Receivable Representative, managing financial transactions and ensuring accurate billing and collections.
• Work in a hybrid environment, combining remote flexibility with on-site collaboration.
• Utilize your expertise in accounts receivable processes to contribute to organizational success.
• Collaborate with cross-functional teams to resolve billing discrepancies and maintain customer satisfaction.
• Leverage advanced Microsoft Excel and Word skills in daily operations.
• Engage in a fast-paced environment requiring exceptional prioritization and multitasking abilities.
• Enhance your career by contributing to a dynamic and innovative team.

Key Responsibilities & Duties

• Conduct high-volume collection calls to ensure timely payments and address customer inquiries.
• Generate and dispatch accurate invoices based on contracts and agreements.
• Investigate and resolve billing discrepancies or disputes efficiently.
• Reconcile and apply customer payments using various methods, ensuring account accuracy.
• Perform month-end reconciliations to balance accounts and resolve discrepancies.
• Collaborate with sales staff to research and address billing issues.
• Manage credit card processing tasks, including handling declines and chargebacks.
• Process credit memos and manage credit holds to maintain account integrity.
• Support departmental projects and ad-hoc tasks as needed.

Job Requirements

• Bachelor of Science degree in a relevant field is required.
• Minimum of 5 years of accounts receivable experience preferred.
• Proficiency in Microsoft Excel and Word is essential.
• Strong 10-key experience and numerical accuracy are required.
• Exceptional attention to detail and ability to prioritize tasks effectively.
• Excellent interpersonal and communication skills for customer and team interactions.
• Ability to work independently and collaboratively in a fast-paced environment.
• Experience with credit card processing and reconciliation tasks is advantageous.
• Familiarity with month-end reconciliations and financial reporting processes.