Field Service Technician

Overview

• Join a dynamic security solutions provider as a Field Service Technician, specializing in advanced commercial security systems and technologies.
• Utilize your expertise to install, service, and program cutting-edge access control, video surveillance, and alarm systems.
• Collaborate with a skilled team to ensure optimal system performance and client satisfaction.
• Develop your technical skills in enterprise security systems, including IP-based technologies and analytics.
• Contribute to high-quality project execution and customer service excellence in a remote work environment.
• Work independently to troubleshoot and resolve technical issues efficiently and effectively.
• Enhance your career with opportunities to lead installations and manage project timelines.

Key Responsibilities & Duties

• Install, configure, and test enterprise security systems, including CCTV, access control, and intrusion detection technologies.
• Lead project installations, ensuring adherence to quality standards and timelines.
• Provide professional remote diagnostics and technical support for customer systems.
• Maintain comprehensive knowledge of IP network systems and security technologies.
• Collaborate with team members to deliver exceptional customer service and resolve technical challenges.
• Track project progress and ensure successful completion of installations.
• Utilize strong organizational and communication skills to manage tasks effectively.

Job Requirements

• Minimum of 3 years’ experience in installing, servicing, and programming security systems.
• High School Diploma or GED required; advanced certifications in security systems preferred.
• Proficiency in internet and networking technologies essential for system support.
• Valid driver’s license and clean driving record required for field operations.
• Strong communication, organizational, and problem-solving skills necessary for success.
• Ability to work independently and resolve technical challenges effectively.
• Preferred experience with CCTV, access control, intrusion detection, and IP network systems.