Medical Assistant

Overview

• Provide essential support to healthcare providers, ensuring seamless clinical and administrative operations in a primary care setting.
• Assist in patient care and treatment under the supervision of healthcare professionals, contributing to a high-quality patient experience.
• Perform administrative tasks including patient registration, scheduling, and insurance verification to enhance operational efficiency.
• Engage in direct patient care activities such as vital signs measurement, specimen collection, and preparation for examinations.
• Collaborate with the healthcare team to address patient needs and ensure adherence to care protocols.
• Utilize electronic medical records (EMR) systems proficiently to document patient information and manage healthcare data.
• Ensure compliance with confidentiality standards and contribute to a supportive and professional work environment.
• Participate in outreach initiatives to improve patient outcomes and reduce unnecessary healthcare utilization.

Key Responsibilities & Duties

• Greet patients warmly, manage patient flow, and address inquiries to maintain a welcoming environment.
• Assist in clinical procedures including phlebotomy, vital signs measurement, and diagnostic testing under supervision.
• Coordinate patient referrals and follow-ups, ensuring accurate documentation and communication with external providers.
• Perform administrative tasks such as scheduling appointments, verifying insurance, and managing patient records.
• Support healthcare campaigns and initiatives to close care gaps and improve patient health outcomes.
• Ensure proper handling and labeling of specimens, preparing them for laboratory processing.
• Maintain effective communication with patients, families, and healthcare team members to facilitate care delivery.
• Adhere to organizational policies and procedures, demonstrating professionalism and discretion in all interactions.

Job Requirements

• High School diploma or GED required; Associate degree preferred for enhanced qualifications.
• Completion of an accredited Medical Assistant Program or eligibility for national certification within 18 months of hire.
• Minimum 1 year of experience as a Medical Assistant in an ambulatory care setting; 3 years preferred.
• Proficiency in electronic medical records (EMR) systems is essential for efficient data management.
• Strong understanding of medical terminology and ability to perform age-specific patient care functions.
• Excellent customer service skills, including effective communication and problem-solving abilities.
• Flexibility to work varied hours between 8 AM and 6 PM as required.
• Commitment to maintaining patient confidentiality and adhering to professional standards.