Medical Assistant

Overview

• Provide clinical and administrative support to healthcare providers in a dynamic medical office setting.
• Assist in patient care, including vital signs, specimen collection, and documentation in electronic medical records.
• Ensure smooth patient flow and communication within the medical office environment.
• Support initiatives to enhance patient care and satisfaction, including outreach campaigns.
• Collaborate with healthcare teams to deliver age-specific care and services.
• Maintain professionalism and confidentiality in all interactions with patients and staff.
• Adhere to organizational policies and procedures, including dress code and punctuality.
• Demonstrate proficiency in electronic medical record systems within three months of training.

Key Responsibilities & Duties

• Warmly greet patients and guests, ensuring a welcoming environment.
• Monitor patient flow and address registration, check-in, and check-out processes.
• Schedule appointments accurately and verify insurance coverage.
• Assist in direct patient care, including physical exams and diagnostic procedures.
• Collect and label specimens, prepare for laboratory collection.
• Document patient care information in electronic medical records accurately.
• Coordinate referrals to specialists and follow up on appointments.
• Support healthcare initiatives such as vaccination campaigns and health surveys.
• Maintain effective communication with patients, families, and healthcare teams.

Job Requirements

• High School diploma or GED required; Associate degree preferred.
• Completion of an accredited Medical Assistant Program or eligibility for certification exam.
• Minimum 1 year experience in an ambulatory care setting required; 3 years preferred.
• Proficiency in navigating electronic medical records systems required.
• Strong customer service skills and ability to handle patient interactions professionally.
• Ability to perform tasks involving direct patient care and diagnostic procedures.
• Flexibility to work varied hours between 8 AM and 6 PM daily.
• Commitment to maintaining patient confidentiality and adhering to organizational policies.
• Demonstrated ability to work effectively as part of a healthcare team.