Receptionist

Overview

• Act as the welcoming face of the organization, ensuring a positive experience for visitors and staff.
• Manage incoming communications, including calls and emails, with professionalism and efficiency.
• Maintain an organized and professional reception area, reflecting the organization's standards.
• Assist with administrative tasks such as scheduling, document preparation, and correspondence.
• Collaborate with team members to support daily operations and special projects.
• Ensure compliance with organizational policies and procedures in all activities.
• Deliver exceptional customer service to all stakeholders, enhancing their overall experience.

Key Responsibilities & Duties

• Manage front desk operations, including greeting visitors and handling inquiries professionally.
• Answer and route phone calls, ensuring timely and accurate communication.
• Maintain visitor logs and monitor access to ensure security and compliance.
• Coordinate with internal departments to facilitate scheduling and administrative support.
• Prepare and distribute correspondence and documentation as required.
• Ensure the reception area is tidy and stocked with necessary supplies.
• Assist in organizing meetings and events, including logistical arrangements.
• Support staff and management with ad-hoc tasks and special projects.

Job Requirements

• Minimum of 1 year of experience in a receptionist or similar role preferred.
• Strong organizational and multitasking skills in a dynamic environment.
• Excellent verbal and written communication skills for effective interaction.
• Proficiency in using office equipment and software applications.
• Ability to maintain a professional demeanor and deliver exceptional customer service.
• High school diploma or equivalent educational background required.
• Flexibility to adapt to varying tasks and responsibilities efficiently.
• Availability to work on-site and cover the front desk as needed.