Front Desk Receptionist

Overview

• Serve as the first point of contact for visitors and callers, ensuring a welcoming and professional environment.
• Manage front desk operations, including answering phones, handling inquiries, and directing visitors appropriately.
• Maintain a clean and organized reception area to uphold the company's professional image.
• Coordinate and schedule appointments, meetings, and conference room bookings as needed.
• Assist with administrative tasks such as data entry, correspondence, and document management.
• Support office operations by managing mail distribution and maintaining office supplies inventory.
• Collaborate with various departments to ensure smooth communication and operational efficiency.
• Provide exceptional customer service to internal and external stakeholders.

Key Responsibilities & Duties

• Greet and assist visitors, ensuring a positive and professional experience.
• Answer and route incoming calls promptly and accurately.
• Manage scheduling and booking of conference rooms and appointments.
• Perform administrative tasks such as filing, data entry, and correspondence.
• Coordinate mail handling, including sorting, distributing, and shipping.
• Maintain inventory of office supplies and place orders as needed.
• Ensure the reception area is clean, organized, and presentable at all times.
• Collaborate with team members to support office operations and special projects.

Job Requirements

• Bachelor of Arts (BA) degree or equivalent educational background.
• Minimum of 2 years of experience in a receptionist or administrative role.
• Excellent communication and interpersonal skills for effective interaction with diverse groups.
• Proficiency in Microsoft Office Suite and other administrative tools.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Attention to detail and problem-solving skills to address operational challenges.
• Ability to work on-site during standard business hours (8 AM – 5 PM).
• Professional demeanor and appearance to represent the company effectively.