Case Manager

Overview

• Coordinate hospice care services for patients across multiple hospital locations.
• Assess patients for hospice eligibility and facilitate admissions in compliance with regulations.
• Develop and maintain strong relationships with hospital partners to support business goals.
• Provide specialized clinical care to hospice inpatients with compassion and expertise.
• Collaborate with interdisciplinary teams to create individualized care plans.
• Educate patients, families, and referrers about hospice services and benefits.
• Ensure accurate and detailed documentation of patient care and services.
• Work flexible hours, including weekends, to meet patient and organizational needs.

Key Responsibilities & Duties

• Conduct comprehensive patient assessments for hospice or palliative care eligibility.
• Collaborate with hospital personnel to facilitate hospice admissions.
• Coordinate daily hospice care for patients at the General Inpatient level.
• Develop and strengthen business relationships with hospital partners.
• Respond to referral requests and provide necessary information to hospital staff.
• Utilize regulatory guidelines to determine hospice eligibility.
• Participate as an RN member of the interdisciplinary hospice team.
• Educate patients, families, and healthcare providers about hospice services.

Job Requirements

• Associate of Applied Science (AAS) in nursing or related field.
• Minimum of two years of experience in medical-surgical or community health nursing.
• Preferred experience in hospice or oncology nursing.
• New York State RN licensure and CPR-BLS certification required.
• Valid NYS Driver's license preferred.
• Proficiency in Microsoft Office applications.
• Strong communication, organizational, and critical thinking skills.
• Ability to work non-judgmentally with diverse patient populations.