Vendor Manager

Overview

• Manage relationships with external vendors for credentialing services, ensuring compliance and efficiency in processes.
• Coordinate credentialing cases, updating statuses, and assigning tasks to staff members.
• Monitor provider networks for changes, sanctions, and exclusions, ensuring timely updates and reporting.
• Prepare and present credentialing committee agendas, summaries, and reports for review.
• Collaborate with internal stakeholders to resolve data issues and improve processes.
• Conduct audits of delegated vendors, ensuring compliance with organizational standards.
• Support special projects and ad-hoc tasks as required by business needs.
• Fully remote role with flexible working arrangements in approved states.

Key Responsibilities & Duties

• Daily review and management of credentialing cases, ensuring accurate updates and assignments.
• Provide feedback to vendors and track support tickets for resolution.
• Coordinate approvals for providers and facilities, updating statuses and notifying stakeholders.
• Prepare and present quarterly and bi-monthly committee reports and updates.
• Monitor vendor audits and compliance deliverables, providing updates to relevant teams.
• Oversee telehealth application reviews and directory updates.
• Collaborate with analysts to retrieve and import data into credentialing platforms.
• Attend regular meetings with vendors and internal teams to discuss issues and solutions.

Job Requirements

• High School Diploma or GED required; Bachelor’s degree preferred.
• Minimum 5 years of experience in healthcare vendor management and credentialing.
• Proficiency in MS Office Suite, DocuSign, and SharePoint.
• Strong collaborative and problem-solving skills in complex environments.
• Detail-oriented team player with excellent organizational abilities.
• Experience in healthcare industry settings such as managed care organizations or hospitals.
• Ability to manage multiple priorities and adapt to changing timelines.
• Fully remote position with flexibility in approved states.