Senior Wire Operations Specialist

Overview

• The Senior Wire Operations Specialist oversees wire transfer processes, ensuring compliance with regulations and internal policies.
• This role supports private banking clients and internal departments with complex wire-related inquiries.
• Operate in a fast-paced, deadline-driven environment requiring independent judgment and exceptional communication skills.
• Stay updated on banking regulations, industry trends, and best practices for wire transfer operations.
• Collaborate with team members to enhance processes and customer service quality.
• Maintain accurate records and prepare required reports for compliance and operational efficiency.
• Contribute to training and development initiatives within the wire operations team.
• Hybrid work arrangement offering flexibility and professional growth opportunities.

Key Responsibilities & Duties

• Process and release incoming and outgoing wire transfers in compliance with policies and regulations.
• Monitor transactions for compliance risks, fraud indicators, and red flags, taking appropriate action.
• Assist internal departments and private banking clients with wire-related inquiries and issues.
• Update and maintain internal wire policies and procedures for accuracy and compliance.
• Train and guide team members in wire transfer processes to improve service quality.
• Research wire program functionalities to streamline operations and troubleshoot issues.
• Prepare reports and maintain records to ensure operational efficiency and compliance.
• Perform additional items processing duties as assigned by management.

Job Requirements

• Bachelor’s degree in a relevant field or equivalent work experience preferred.
• Minimum of 4 years of experience in banking operations, preferably in wire transfers.
• Proficiency in Microsoft Office Suite and transaction research tools.
• Strong knowledge of compliance, fraud prevention, and banking regulations.
• Exceptional verbal and written communication skills for effective collaboration.
• Ability to work independently and make sound judgments in a fast-paced environment.
• Hybrid work arrangement requiring occasional on-site presence.
• Commitment to adhering to state and federal regulations in all job functions.