Billing & Collections Supervisor

Overview

• Lead billing and collections operations for a law firm, ensuring accurate invoicing and effective receivables management.
• Collaborate with attorneys and finance teams to optimize revenue and client service objectives.
• Supervise a team of 10, fostering a collaborative and high-performing culture.
• Implement billing strategies to enhance realization and streamline accounts receivable processes.
• Develop and refine policies aligned with industry standards and client requirements.
• Provide insightful reporting and analysis to senior leadership for informed decision-making.
• Stay updated on legal billing trends and implement best practices to improve operations.
• Support special projects and initiatives to enhance firmwide financial performance.

Key Responsibilities & Duties

• Oversee end-to-end billing and collections operations, ensuring compliance with client agreements.
• Develop strategies to optimize revenue realization and cash flow.
• Collaborate with practice leaders to address billing and collection challenges proactively.
• Validate billing rates and fee arrangements to minimize write-offs and rejections.
• Monitor aging accounts and drive timely resolution of collection issues.
• Manage and mentor teams, ensuring effective coverage during peak periods.
• Prepare and deliver regular reporting on billing and collections metrics.
• Analyze data to identify trends and opportunities for process improvement.
• Lead special projects and implement enhancements to billing systems.

Job Requirements

• Minimum of 10 years of billing and collections experience in a law firm setting.
• At least 3 years of supervisory experience managing teams effectively.
• Proficiency in legal billing systems, such as Elite 3E, and financial tools.
• Strong analytical and organizational skills with attention to detail.
• Exceptional communication and interpersonal abilities for collaboration.
• Flexibility to manage multiple priorities and meet deadlines in a fast-paced environment.
• Associate of Science degree required; advanced certifications are a plus.
• Demonstrated discretion in handling confidential and sensitive information.
• Commitment to continuous improvement and professional development.