Director Of Case Management

Overview

• Lead and manage the case management department to ensure compliance with policies and regulatory requirements.
• Coordinate patient care and discharge planning processes across hospital departments and external agencies.
• Oversee daily operations, achieving performance outcomes through interdisciplinary collaboration.
• Develop and implement sustainable performance improvement activities based on data analysis.
• Ensure adherence to care coordination and discharge planning processes for quality and documentation standards.
• Build relationships with key stakeholders, including medical and administrative leaders.
• Adapt to changes and manage multiple priorities effectively in a dynamic environment.
• Promote staff development and competency through onboarding and training initiatives.

Key Responsibilities & Duties

• Direct departmental operations, including staffing, resource allocation, and competency development.
• Evaluate and improve operational processes to meet productivity and quality goals.
• Collaborate with CFO and Division CM Leader to achieve departmental objectives.
• Monitor performance data and implement improvement strategies for optimal outcomes.
• Ensure compliance with organizational policies and external regulatory standards.
• Establish effective working relationships with hospital leaders and external stakeholders.
• Oversee care coordination and discharge planning processes for timeliness and quality.
• Demonstrate executive presence and communication skills in leadership roles.

Job Requirements

• Bachelor of Science in Nursing (BSN) required; Master’s degree preferred.
• Registered Nurse (RN), Licensed Clinical Social Worker (LCSW), or Licensed Master Social Worker (LMSW) licensure required.
• Minimum of 3 years’ experience in acute care hospital case management required.
• Preferred 2+ years’ experience in case management leadership roles.
• Proven skills in performance improvement, team building, and change management.
• Strong communication, presentation, and motivational capabilities.
• Ability to adapt quickly to change and manage multiple priorities effectively.
• Executive presence and ability to lead interdisciplinary teams.