Collections Coordinator

Overview

• Support the accounts receivable function, ensuring timely recovery of outstanding balances and maintaining healthy cash flow.
• Collaborate with attorneys and leadership to manage receivables and strengthen client relationships.
• Implement strategic collections initiatives to minimize aged accounts receivable and bad debt exposure.
• Utilize legal or real estate collections expertise to drive process improvements and enhance performance.
• Provide detailed accounts receivable reports and updates to attorneys and executive leadership.
• Participate in accounts receivable meetings to review portfolios and outline action plans.
• Contribute to special projects and initiatives to support the firm’s financial objectives.

Key Responsibilities & Duties

• Manage the full-cycle collections process, ensuring timely and accurate recovery of receivables.
• Develop and enforce strategic initiatives to improve cash flow and reduce aged accounts receivable.
• Communicate with clients to resolve billing inquiries and secure payment commitments.
• Prepare detailed accounts receivable reports for attorneys and leadership.
• Participate in accounts receivable meetings, providing updates and action plans.
• Assist with bank deposits, check scanning, and accurate recording of cash receipts.
• Identify workflow inefficiencies and recommend process enhancements to improve collections performance.
• Support accounting and collections-related initiatives and special projects as directed.

Job Requirements

• Bachelor’s degree required, preferably in a relevant field.
• Minimum of 5 years of collections experience, preferably in a legal or real estate environment.
• Proficiency in Surepoint, LMS+, or similar accounting systems.
• Intermediate Excel skills, including reporting and data analysis.
• Strong understanding of accounts receivable processes and client account reconciliation.
• Exceptional communication skills to interact effectively with attorneys, clients, and leadership.
• Highly organized with attention to detail and ability to prioritize tasks.
• Collaborative team player capable of working independently and managing portfolios.