Employee Relations Specialist

Overview

• Provide administrative support to the Employee & Labor Relations department in all program activities.
• Coordinate meetings between union officials, employees, and management to facilitate dispute resolution processes.
• Assist with the disciplinary and separation processes, ensuring completion of required documentation and managing equipment retrieval.
• Prepare written materials including employee statements, memos, reports, and correspondence with accuracy and completeness.
• Support facilitation of Employee & Labor Relations workshops, including logistics and materials preparation.
• Maintain accurate files and records, including confidential materials, and perform Internet research as needed.
• Attend Labor Relations meetings, take minutes, and write summaries as required.
• Manage the probationary evaluation process and track annual performance evaluations.
• Perform additional duties and projects as assigned by management.

Key Responsibilities & Duties

• Coordinate facilitation of workshops, including space reservation, material preparation, and attendee confirmation.
• Review disciplinary actions related to attendance and lateness, ensuring compliance with policies.
• Meet with employees to address complaints or concerns and document intakes.
• Support documentation gathering for grievance proceedings, arbitration, and hearings.
• Maintain effective working relationships with union officials, employees, and management.
• Analyze data and conduct research to support Employee & Labor Relations initiatives.
• Ensure confidentiality and prioritize tasks effectively in a fast-paced environment.
• Provide customer service and administrative support as needed.
• Utilize Microsoft Word, Excel, and ADP systems for administrative tasks.

Job Requirements

• Bachelor of Arts (BA) or equivalent experience required.
• Minimum two years of Human Resources administrative experience; union setting experience preferred.
• Proficiency in Microsoft Word and Excel; knowledge of ADP systems required.
• Strong oral, listening, administrative, and written communication skills.
• Excellent interpersonal skills to maintain effective relationships with stakeholders.
• Ability to prioritize and multitask effectively in a confidential environment.
• Possess strong administrative and organizational skills.
• Customer service experience required.
• Union experience is a must.