Interim Patient Access Director

Overview

• Lead the patient access department, ensuring efficient admissions and registration processes in a dynamic healthcare environment.
• Drive revenue cycle optimization through clean registration data and effective charge management.
• Collaborate with healthcare teams to enhance patient and physician satisfaction.
• Monitor and evaluate staff performance, providing training and development opportunities.
• Ensure compliance with healthcare regulations and standards in patient access operations.
• Contribute to the hospital's financial performance through effective admissions management.
• Work onsite in a state-of-the-art healthcare facility with advanced technology.
• Opportunity to lead impactful initiatives in a nationally recognized hospital.

Key Responsibilities & Duties

• Oversee patient access operations, including admissions, registration, and billing processes.
• Implement strategies to optimize revenue cycle and enhance hospital performance.
• Ensure accurate and thorough registration data for seamless patient care and billing.
• Conduct audits and reconciliations to maintain data integrity and compliance.
• Address and resolve operational issues, providing education to staff and stakeholders.
• Monitor department performance metrics and implement improvement measures.
• Collaborate with other departments to streamline processes and enhance patient experience.
• Lead the team in achieving monthly and annual operational goals.

Job Requirements

• Bachelor’s degree in a relevant field is required.
• Minimum of 8 years of experience in patient access or admissions in an acute care setting.
• At least 5 years of leadership experience in healthcare operations.
• Preferred certifications include CRCE or CHAM.
• Strong knowledge of healthcare revenue cycle and billing processes.
• Proven ability to manage teams and drive operational excellence.
• Excellent communication and problem-solving skills.
• Commitment to maintaining compliance and quality standards in healthcare operations.