Administrative Assistant

in Healthcare Contract

Job Detail

  • Experience Level Entry Level
  • Degree Type High School Diploma / GED
  • Employment Temporary
  • Working Type Remote
  • Salary Type Hourly
  • Industry Healthcare
  • Selling Points

    Remote opportunity to support a managed care company in a administrative capacity.

Job Description


  • Receives and reviews medical documentation and verifies documents are thorough and complete. Provides outreach to medical offices and sends fax communications as needed.
  • Coordinates completion of authorization for UAS Assessments with vendors and ensures regulatory requirements are met.
  • Participates in planning activities with Case Management Team to ensure services are in place and communicates with vendors to problem solve issues causing barriers in services.
  • Organizes administrative processes to expedite approvals for membership in caseload.
  • Provides appropriate follow up for submission of necessary documentation to authorize services. Follows up with vendors, members and case managers as needed.
  • Has strong working knowledge of regulatory standards and compliance requirements regarding Long Term Services and Supports.
  • Manages the LTSS phone queue while handling multiple assignments simultaneously.


  • Two years administrative office experience required.
  • Two years' experience in Healthcare, health insurance or managed care strongly preferred.
  • Strong interpersonal skills to communicate with members, providers and cross- departmental teams.
  • Demonstrated knowledge of Microsoft Suite including Outlook, Word, Excel, SharePoint and Teams.
  • Excellent verbal and written communication skills.
  • Detail oriented with strong organizational and time management skills.
  • Ability to work independently and prioritize multiple assignments.
  • Bilingual (Spanish speaking) excellent telephone/communication skills.

Required skills

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