Operations Manager

Overview

• Drive operational excellence in a nonprofit organization, ensuring systems efficiency and compliance with policies and regulations.
• Collaborate with leadership to implement strategic initiatives and optimize organizational performance.
• Oversee enterprise systems management, including procurement, deployment, and staff training for tools like Monday.com and DocuSign.
• Develop and execute training programs to enhance staff proficiency and adherence to organizational policies.
• Ensure compliance with federal and state regulations, focusing on procurement and contracting policies.
• Support financial planning by tracking costs and contributing to budget development for operational systems.
• Provide strategic insights to leadership, aiding in decision-making and long-term planning.
• Contribute to organizational strategy execution, optimizing processes for accountability and effectiveness.

Key Responsibilities & Duties

• Manage enterprise systems, ensuring effective procurement, deployment, and staff training for tools like Monday.com and DocuSign.
• Act as a liaison to vendors, maintaining communication and troubleshooting system issues.
• Oversee contracts, ensuring compliance, renewals, and identifying cost-efficiency opportunities.
• Develop and implement training programs to enhance staff understanding of policies and compliance requirements.
• Support the COO in operational decision-making through research, analysis, and stakeholder engagement.
• Monitor and advise on nonprofit compliance with federal and state laws, focusing on procurement and contracting.
• Track annual costs associated with enterprise systems and support budget development processes.
• Perform other duties as assigned to support organizational priorities and performance.

Job Requirements

• Bachelor’s degree in a relevant field of study or related field.
• Minimum of 6 years of experience in operations, procurement, and contracting initiatives.
• Preferred experience with enterprise systems like Monday.com, DocuSign, Omatic, and Quorum.
• Proven ability to develop and implement process improvements for efficiency and accountability.
• Strong oral and written communication skills with exceptional organizational abilities.
• Experience in team building, leadership, and fostering a positive organizational culture.
• Commitment to nonprofit compliance and understanding of federal and state requirements.
• Ability to advise on operational functions and support strategic decision-making processes.