Program Coordinator

Overview

• Provide administrative and logistical support for a program aimed at engaging medical students and residents in hematology career pathways.
• Coordinate communications with platform vendors, including troubleshooting, issue resolution, and collaboration facilitation.
• Manage virtual community activities, including content posting, discussion monitoring, event coordination, and user engagement tracking.
• Respond to inquiries in the program inbox, ensuring timely communication and follow-up.
• Maintain departmental databases with accuracy and confidentiality.
• Collaborate with team members to ensure program objectives are met effectively.
• Work in a hybrid environment with in-office presence on designated days.

Key Responsibilities & Duties

• Coordinate communications with the Horizons in Hematology platform vendor, ensuring smooth operations and issue resolution.
• Administer the Horizons in Hematology virtual community, managing content, discussions, events, and updates.
• Track and facilitate user engagement, ensuring active participation in the program.
• Respond promptly to inquiries and communications in the program inbox.
• Maintain accurate and confidential departmental databases.
• Collaborate with team members to achieve program goals and objectives.
• Support live events and updates within the virtual community platform.

Job Requirements

• Bachelor’s degree in a relevant field.
• Minimum of two years of relevant experience, preferably in non-profit settings.
• Proficiency in Microsoft Office applications and Adobe Acrobat.
• Strong organizational skills and attention to detail.
• Excellent oral and written communication abilities.
• Experience with digital networking and social media platforms for community engagement.
• Ability to work in a hybrid environment with in-office presence on specified days.