Treatment Coordinator

Overview

• Join a dynamic dental practice as a Treatment Coordinator, ensuring seamless patient care and effective communication.
• Assist patients in understanding treatment plans, costs, and insurance coverage.
• Coordinate appointments and collaborate with the dental team for efficient care delivery.
• Maintain accurate patient records and ensure compliance with HIPAA regulations.
• Provide exceptional customer service, fostering trust and rapport with patients.
• Utilize dental practice management software to streamline operations.
• Contribute to the growth and success of a professional dental environment.

Key Responsibilities & Duties

• Review and explain patient treatment plans, addressing inquiries about procedures and outcomes.
• Schedule and manage patient appointments, ensuring timely follow-ups.
• Verify insurance eligibility and assist with claims and billing processes.
• Provide accurate cost estimates and arrange financing options for patients.
• Maintain and update patient records in compliance with practice policies.
• Collaborate with dental assistants and hygienists for efficient care delivery.
• Address patient concerns and ensure a welcoming experience for all visitors.

Job Requirements

• High school diploma or equivalent required; associate’s degree preferred.
• Minimum of 2 years experience in dental coordination or similar roles.
• Proficiency in dental practice management software and Microsoft Office Suite.
• Strong communication and organizational skills in a fast-paced environment.
• Knowledge of dental terminology, procedures, and insurance processes preferred.
• Ability to work independently and collaboratively within a team.
• Exceptional customer service and interpersonal skills.