Support impactful conference operations in a dynamic hybrid role. Gain valuable experience in event logistics and exhibitor management. Enhance your skills with hands-on data entry and customer service tasks.
Administrative Assistant
in Professional Services ContractJob Detail
Job Description
Overview
- Provide temporary administrative support for conference and marketing operations during a busy spring period.
- Assist with data entry, customer support, exhibitor assistance, and shipment preparation for major events.
- Adhere to a hybrid schedule requiring in-person attendance two days per week, including Tuesdays.
- Collaborate with the Conferences and Industry Relations teams to ensure smooth operations.
- Engage in tasks involving conference registration systems, exhibitor database management, and shipment logistics.
- Support customer service efforts by responding to member and attendee inquiries via email.
- Contribute to the preparation and organization of conference-related materials and shipments.
- Ensure accurate record-keeping and data management for conference and exhibitor operations.
Key Responsibilities & Duties
- Enter and update information in conference registration systems, ensuring accuracy and completeness.
- Pull weekly registration reports and upload them as directed by the team.
- Assist with responding to member and attendee inquiries using provided templates.
- Prepare exhibitor packets and conference materials for distribution.
- Organize and pack shipments for conference sites, ensuring timely delivery.
- Collect exhibitor company descriptions and certificates of insurance for database entry.
- Maintain accurate records of exhibitor product categories and priority points in the database.
- Assist with entering finalized conference details into registration systems.
Job Requirements
- Bachelor of Arts (BA) degree required.
- Minimum of 2 years of experience, with 5 years preferred.
- Strong attention to detail and comfort with routine data entry tasks.
- Basic customer service experience, particularly in email support.
- Proficiency in Microsoft Outlook, Excel, and Word.
- Ability to lift and pack boxes for shipment preparation.
- Familiarity with conference registration systems like Cvent or Aptify is a plus.
- Organized, dependable, and capable of handling multiple tasks effectively.
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