Sales Assistant

Overview

• Assist the sales team by providing administrative and operational support to ensure seamless workflow and efficiency.
• Conduct market research to identify new business opportunities and potential customer segments.
• Maintain and update customer records, ensuring accurate and organized database management.
• Collaborate with the customer service team to support order entry and customer satisfaction initiatives.
• Assist in setting up and managing new accounts, ensuring smooth onboarding processes.
• Follow up with customers to address concerns and maintain strong relationships.
• Support accounts receivable collections and help resolve past due accounts.
• Participate in training programs to develop sales skills and advance within the team.

Key Responsibilities & Duties

• Provide administrative support to the sales team, including scheduling and document preparation.
• Conduct market research and analysis to identify growth opportunities.
• Maintain customer databases and ensure data accuracy.
• Assist in account setup and management for new customers.
• Collaborate with customer service to support order processing and customer satisfaction.
• Follow up with customers to address inquiries and ensure satisfaction.
• Support accounts receivable efforts to resolve outstanding balances.
• Participate in training to enhance sales capabilities and career growth.

Job Requirements

• Associate of Arts (AA) degree or equivalent educational background.
• 1-2 years of relevant experience in sales support or administrative roles.
• Strong organizational skills and attention to detail for database management.
• Proficiency in conducting market research and analyzing data.
• Effective communication skills to interact with customers and team members.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Willingness to learn and develop sales skills for career advancement.
• Energetic and positive attitude to contribute to a dynamic team environment.