Office Assistant

Overview

• Support office operations in a dynamic steel company environment, assisting with administrative tasks and ensuring smooth daily workflows.
• Perform data entry, manage phone communications, and provide excellent customer service to internal and external stakeholders.
• Collaborate with a small team of professionals in a fast-paced, hands-on setting.
• Work closely with the Office Manager to maintain organizational efficiency and address office needs.
• Utilize computer skills to manage office systems and processes effectively.
• Receive comprehensive training to adapt to company-specific procedures and tools.
• Contribute to a collaborative and supportive workplace culture, fostering teamwork and productivity.
• Ensure reliability and dependability in fulfilling assigned responsibilities and meeting deadlines.

Key Responsibilities & Duties

• Perform accurate data entry to maintain records and databases essential to operations.
• Manage incoming and outgoing phone communications, providing professional and courteous customer service.
• Assist with general office tasks, including filing, organizing, and maintaining supplies.
• Support the Office Manager in coordinating schedules, meetings, and administrative functions.
• Collaborate with team members to address office needs and ensure operational efficiency.
• Utilize computer systems to process information and generate reports as required.
• Provide dependable and consistent support to maintain a productive office environment.
• Contribute to customer satisfaction by addressing inquiries and resolving issues promptly.

Job Requirements

• Associate of Arts (AA) degree or equivalent educational background required.
• Minimum of 2 years of office experience, with 3 years preferred.
• Proficiency in computer literacy, including familiarity with office software and tools.
• Strong communication skills, particularly in phone-based customer service interactions.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Dependable and reliable, with a commitment to meeting deadlines and maintaining quality standards.
• Willingness to learn and adapt to company-specific training and procedures.
• On-site availability from 8:30 AM to 5:00 PM, Monday through Friday.