Case Manager

Overview

• Provide case management services to domestic violence victims within the family court system.
• Offer crisis intervention, emotional support, and advocacy for clients facing abuse and victimization.
• Assist clients with navigating family court processes and obtaining legal reliefs like Orders of Protection.
• Coordinate with shelters and other services for client relocation and housing needs.
• Provide emergency practical assistance including transportation, food vouchers, and financial aid.
• Maintain accurate case records and statistics for program tracking and reporting.
• Participate in internal and external meetings, workshops, and training sessions.
• Work collaboratively with court personnel and legal professionals to advocate for clients.

Key Responsibilities & Duties

• Conduct safety planning and risk assessments for clients facing domestic violence situations.
• Provide information and guidance on family court procedures and available legal reliefs.
• Advocate with court personnel and the criminal justice system on behalf of clients.
• Assist clients with relocation, housing, and accessing shelter services as needed.
• Offer practical assistance including financial aid, transportation, and emergency resources.
• Maintain thorough and accurate case records for program documentation and reporting.
• Participate in training sessions and workshops to enhance service delivery.
• Collaborate with team members and external organizations to support client needs.

Job Requirements

• Bachelor’s degree in a related field or equivalent experience required.
• Understanding of domestic violence dynamics and victimization processes.
• Experience working with survivors of domestic violence in social service settings.
• Knowledge of family court and criminal justice systems preferred.
• Bilingual proficiency in English and Spanish is desirable.
• Strong communication, organizational, and teamwork skills required.
• Proficiency in computer applications for case documentation and reporting.
• Ability to independently manage tasks while contributing to team efforts.