Administrative Assistant

Overview

• Provide administrative support to a law firm, ensuring smooth daily operations and client interactions.
• Assist with client intake, inquiries, and appointment scheduling, maintaining professionalism and empathy.
• Perform data entry, database research, and document processing with high accuracy and attention to detail.
• Proofread documents and manage mail preparation, filing, and email monitoring tasks.
• Work on-site in a charming Victorian office setting, contributing to a collaborative team environment.
• Handle multitasking responsibilities, ensuring timely completion of administrative duties.
• Support the firm’s operations by maintaining organized records and communication channels.
• Engage with clients in crisis situations, demonstrating calmness and compassion during interactions.

Key Responsibilities & Duties

• Answer phones for prospective client intakes, inquiries, and appointment scheduling.
• Perform accurate data entry and database research to support case management.
• Process documents, including proofreading and ensuring high-quality standards.
• Prepare mail, monitor emails, and manage filing systems efficiently.
• Print and sort emails, maintaining organized communication records.
• Demonstrate multitasking abilities to handle various administrative tasks simultaneously.
• Collaborate with team members to ensure seamless office operations.
• Provide empathetic and professional support to clients during phone interactions.

Job Requirements

• Bachelor of Arts (BA) degree required for this position.
• Minimum of 1 year of experience in administrative roles preferred.
• Proficiency in data entry, database research, and document proofreading.
• Strong multitasking skills with attention to detail and accuracy.
• Calm and compassionate demeanor for handling client interactions.
• Notary Public certification and valid driver’s license are advantageous.
• Ability to work on-site in a professional office environment.
• Excellent communication skills, both verbal and written.