Community Liaison – Hospice

Overview

• Serve as a compassionate advocate for hospice services within the community.
• Build and nurture trust-based relationships with healthcare professionals and referral sources.
• Promote awareness and preference for hospice care services in the assigned territory.
• Support patients and families by providing empathetic guidance and information about hospice care.
• Drive census growth through strategic outreach and relationship-building efforts.
• Collaborate with internal teams to ensure seamless delivery of hospice services.
• Represent the organization’s mission and values in all professional interactions.

Key Responsibilities & Duties

• Conduct regular outreach to physicians, healthcare partners, and community agencies.
• Develop and maintain strong relationships with referral sources to drive growth.
• Educate healthcare professionals and families about hospice services and benefits.
• Facilitate initial conversations and consent processes with patients and families.
• Collaborate with clinical staff to ensure comprehensive understanding of services.
• Monitor and report on outreach activities and referral trends.
• Participate in community events to enhance visibility and engagement.

Job Requirements

• Associate’s degree in a related field or equivalent experience.
• Minimum of two years of healthcare sales or marketing experience.
• Experience in hospice or palliative care marketing is strongly preferred.
• Proven ability to establish and maintain professional relationships.
• Reliable transportation with a valid driver’s license and auto insurance.
• Strong communication and interpersonal skills.
• Knowledge of hospice care services and philosophy is a plus.