Office Manager

Overview

• Manage daily office operations, ensuring a clean, safe, and efficient work environment for all employees.
• Serve as the primary interface between the organization and service providers, vendors, and consultants.
• Coordinate site lunches, ad hoc meal orders, and employee engagement events to foster a positive workplace culture.
• Oversee incoming and outgoing mail and packages, ensuring timely handling and delivery.
• Collaborate with the Facilities team to address maintenance requests and manage landlord communications.
• Maintain organized file systems for office projects, ensuring accessibility and efficiency.
• Support Human Resources by monitoring onboarding processes and ensuring positive employee experiences.

Key Responsibilities & Duties

• Act as the primary contact for visitors and vendors, ensuring a professional office environment.
• Manage incoming calls, routing inquiries accurately and promptly to relevant staff.
• Coordinate office supply management, vendor services, and non-lab equipment upkeep.
• Organize and execute site events in collaboration with the Events team to enhance employee engagement.
• Ensure office security by maintaining access databases, file keys, and access cards.
• Support office expansion efforts, including space planning and operational continuity.
• Provide project support as needed, ensuring discretion and confidentiality in all tasks.

Job Requirements

• Bachelor’s Degree in a relevant field and 5+ years of administrative support experience.
• Experience in the pharmaceutical or biotech industry is preferred but not required.
• Proficiency in Windows operating systems, Outlook, Word, Excel, and general office equipment.
• Strong organizational skills with high attention to detail and ability to multitask.
• Excellent oral and written communication skills with a collaborative approach.
• Self-starter with a positive, flexible attitude and driven toward results.
• Ability to maintain discretion and confidentiality in handling sensitive information.